Last updated: November 2026
These Terms of Service ("Terms") govern your use of Call DAKM (the "Platform"), operated to connect mentees with mentors for paid guidance sessions. By creating an account or using the Platform, you agree to these Terms. If you do not agree, please do not use the Platform.
Call DAKM Mentors may be used by individuals of all age groups, subject to applicable Indian laws and these Terms & Conditions. Users below 18 years of age may use the Platform only with the knowledge, consent and supervision of their parent or legal guardian, who shall be responsible for their use of the Platform. Users must provide accurate information and use the Platform only for lawful mentorship purposes. Call DAKM Mentors reserves the right to restrict, suspend or terminate access where required for safety, legal compliance, misuse, or violation of these Terms.
Mentees can browse mentor profiles, book sessions, and leave reviews after a completed session. Mentors can create a public profile, set their availability and session price, and accept or decline booking requests. All mentor profiles are reviewed by our team before being made visible to mentees; approval is at our discretion and may be revoked if a profile violates these Terms.
Session prices are set by each mentor and shown before you book. Payment is processed securely through our payment gateway at the time of booking. A session is confirmed once the mentor accepts the request. If a mentor does not confirm within a reasonable time, or cancels, the session amount will be refunded to the original payment method. Mentees may cancel a session in accordance with the cancellation window shown at checkout; refunds for late cancellations are at the mentor's discretion.
You agree to treat other users respectfully and to use sessions for their intended purpose. You may not use the Platform to harass, discriminate against, or defraud another user, to solicit business outside the Platform to avoid fees, or to post false or misleading information in a profile or review. We may suspend or terminate accounts that violate this section.
Call DAKM Mentors is committed to protecting the safety, privacy and welfare of minors. Users below 18 years shall access mentorship services only in accordance with applicable Indian law and, where required, with verifiable consent of a parent or lawful guardian. Mentors must maintain professional boundaries and shall not engage in abusive, sexual, exploitative, threatening or inappropriate conduct. Mentors shall not request or share a minor’s personal phone number, WhatsApp, email, social-media details, home address or direct payment information, or divert minors to external platforms or websites. Call DAKM may implement age verification, parental consent, reporting and safety measures and may suspend or terminate access for violations.
Reviews may only be left by a mentee who has completed a session with that mentor. Reviews should reflect a genuine, honest account of your experience. We reserve the right to remove reviews that are abusive, unrelated to the session, or found to be fraudulent.
The Call DAKM name, logo, and platform design are the property of Call DAKM. Content you submit (such as your profile bio or a review) remains yours, but by posting it you grant us a license to display it on the Platform as part of the service.
Mentors on Call DAKM are independent individuals, not employees or representatives of Call DAKM. Guidance provided during a session reflects the mentor's own views and experience, and is not a substitute for professional medical, legal, financial, or psychological advice. We do our best to verify mentor credentials but do not guarantee the outcome of any session.
To the extent permitted by law, Call DAKM is not liable for indirect, incidental, or consequential damages arising from your use of the Platform or from a session between a mentee and mentor.
We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date above. Continued use of the Platform after a change means you accept the updated Terms.
Questions about these Terms can be sent to support@calldakm.com.
CALL DAKM MENTORS PRIVATE LIMITED
A-9/7, 9th Floor, Himalaya Pride Techzone 4, Dhanouri Kalan,
Gautam Buddha Nagar, Uttar Pradesh - 203201